Careers at
SUSI&James

Building the next generation of digital employees

Join us in Mannheim and shape the future of AI interaction

TO THE JOBS
FOUNDATIONS

What
matters to us

We believe in synergy. Finding the right fit is about more than just skills it's about shared ambition and creative energy.

01 Good working atmosphere
02 Communication & Reliability
03 Long-term cooperation & retention
THE S&J DNA

Innovative minds

You’re shaping the future with a passion for new technologies.

Motivating drivers

You take the initiative and inspire the team with your energy.

Creative characters

You bring fresh perspectives to the design of human-centered solutions.

Our Vision

SUSI&James' vision is to foster value-creating interaction and communication between people. Unfortunately, today's often hectic work environment lacks the necessary time and space for this. Based on modern technologies, SUSI&James develops digital employees that free up human colleagues from repetitive tasks while providing the best possible user experience. The resulting free time can be used for topics that require human qualities such as empathy and creativity. These include, for example, active communication with customers or idea generation in workshops. This creates a productive, sustainable, and appreciative work environment.

SUSI&JAMES

Our values

We always interact with and communicate openly and honestly with managers, colleagues, and customers. We express our opinions clearly, without judgment, and constructively. Our collaboration is characterized by mutual loyalty; we can rely on one another. We support and help one another, actively share our expertise, and look out for one another. We act as a team and prioritize the team’s success. We take pride in our work, act independently, and stand by our decisions.

We always act in the best interests of the company and make decisions as if it were our own business. Our actions are guided by a focus on growth, while ensuring both economic and environmental sustainability. Through growth, diversification, and profitability, we are building a fully independent company.

We are creating a highly innovative product that has the potential to revolutionize the market at any time. The results of our work are excellent, achieved through every employee’s commitment to working holistically, sustainably, and efficiently. We do not settle for anything less and recognize that this is crucial to the company’s success.

We understand the needs of our customers and the market, and our product is always designed with them in mind. Continuous improvement, innovation, and an excellent user experience form the foundation of our leading position in the market.

SUSI&JAMES

Our Company

S&J Facts

Discover what makes SUSI&James unique, from our humble beginnings to our cutting-edge AI personality.

Did You
Know ?

  • Date of establishment: 14.04.2014
  • 30+ employees
  • Based in Mannheim, active nationwide and internationally
  • Business Units: Automotive & Industry, Retail & Service, Sales, Marketing, Development
  • We won the German Start-up Cup 19/20
  • SUSI can work 24/7, does not need vacation and never gets sick
  • SUSI can't wiggle her ears, but she can listen and learn

Our Departments

Marcel-small

Marcel Martini

CEO | Management

The management steers the strategic orientation and development of our company. She is responsible for central decisions, finances, human resources and communication – and together with the managers, she creates an environment characterized by trust, innovation and cooperation.

Julian-small

Julian Gerhard

CTO | Innovation

The innovation department drives the technological development of our AI solutions. With interdisciplinary teams, we develop new products from the idea to market maturity – always oriented towards current research trends, agile methods and scalable technologies.

Jennifer Hobel

Jennifer Hobel

HOA | Administration

Administration ensures smooth processes – with a focus on HR. We supervise employees, accompany application processes and support the management with a wide range of tasks.

Alex-small

Dr. Alexander Fischer

Director R&D | Business Unit R&D

Our R&D business unit stands for technological innovation and excellence. We develop forward-looking solutions in the areas of AI, automation and digital transformation. Through close cooperation with industry and science, we efficiently bring new technologies into practice.

Torsten Lenz

Torsten Lenz

Senior Sales Manager | Sales & Marketing

Our sales and marketing team works closely together to provide our customers with the best possible support and to ensure our brand remains visible and relevant. We understand their needs, offer personalized advice, and communicate our offerings clearly and authentically. In this way, we build trust, deliver real value, and foster long-term relationships.

Alexander Fischer

Thomas Ohde

Director Operations | Business Unit Operations

Our Operations division supports companies in their digital transformation through AI, automation, and language technology. We optimize processes across the value chain and create sustainable value.

Benefits

Free drinks

Team building and team events

Individual continuing
education

Corporate Benefits and Ticket Sprinter

Company pension scheme

Gifts for special occasions

Regular feedback sessions

Rewards Program: Refer a Colleague

Option for mobile working

Our Employee Stories

Leah #passionate

Leah has been part of the SUSI&James team as a software developer since April 2022.

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Tobi #modest

Tobi has been part of the SUSI&James team since April 1st of this year.

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Gergana #cheerful

Gergana joined the SUSI&James team as a project manager on March 1, 2022.

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Jan #problem solver

Jan #problemsolver

Jan joined our development team as a backend engineer at the end of 2020. He focuses on natural language processing.

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Jennifer #trust

Jennifer #ConfidentialPerson

Jennifer joined the SUSI&James team as HR Manager in June 2019 and gave the Human department a new lease on life.

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Gavin #Various

Gavin #versatile

Gavin joined the SUSI&James team in September 2017. As an intern at the time, he stayed for a while.

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Julian #speakingorphan

Julian #speakingorphan

Julian has been actively supporting our team as an experienced CTO, Business Unit since September 2016.

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Thomas #dröge

Thomas #drumpy

Thomas, director of the "Automotive & Industry" business unit, joined the SUSI&James team in February 2021.

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Dimitri #resilient

Dimitri #resilient

Dimitri joined the SUSI&James team as a software developer in May 2019. His patience...

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Marcel #accelerate

Marcel #accelerate

Marcel joined the SUSI&James team as Managing Director on January 1, 2021. Through his management

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Join our team

Entry and career
opportunities

Join us and become part of the SUSI&James team. Your options are many. We will discuss your future career together individually and keep track of your development.

  • Work-study students
  • Interns for the internship semester or thesis
  • Junior Candidate
  • Career changers
  • or experienced professionals looking for a new challenge

Application Process

Six simple steps to your new career. We've streamlined our process to be transparent and efficient.

FIRST STEP

You have found us as a potential employer. The first step has been taken.

1
2

APPLICATION

Simply submit your application to us via our application form and then we will look at your...

FIRST MEETING

After the initial screening, the first meeting with our HR team will take place.

3
4

TEAM INTERVIEW

If the chemistry is still there, the next step is getting to know your coworkers.

PROFESSIONAL EXCHANGE

Optionally, there can be another subject-related exchange to deepen understanding.

5
6

ONBOARDING

If everything works out—for you and for us—you’ll receive an offer. Welcome to the team!

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