Communicate automatically with your customers and business partners via any channel.
Generate measurable added value in the short term through the use of customized AI applications.
Increase the efficiency of your company with intelligent knowledge management.
Increase your productivity with our many years of (automotive) industry expertise.
Benefit from our extensive project experience in the area of commerce & service.
Our solutions are already being used in various industries.
Learn more about the Vision and Mission of SUSI&James.
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Insights into the life and work of our team.
Susi & James uses technologies from the field of artificial intelligence and develops individual solutions based on the core technology EVA for the adoption of industry and customer-specific processes. We develop optimal AI applications in close coordination with and consultation of customers. Our digital employees perform exactly the same activities on the same digital interfaces and masks that human employees use - completely automated. We integrate our AI seamlessly into existing infrastructures.
With the help of our artificial intelligence, recurring processes and tasks in companies from a wide range of industries can be automated and optimized. To do this, we work with the latest technologies from the areas of machine & deep learning, digital language processing, process automation and common user interfaces such as telephony, messaging and office services. We deploy our AI applications exclusively on a needs-based and targeted basis and bring them to bear in your company in a way that is immediately noticeable. In doing so, we use state-of-the-art technologies from ourselves as well as from global players such as Google and Amazon.
Be informed once a quarter about product developments, relaunches, events and much more!
Business Unit Director Automotive & Industry
The digital employees of SUSI&James GmbH, based on artificial intelligence, take over and optimize a wide variety of communication-heavy business processes in companies. With the help of our patented, "hybrid" AI, we have been providing cross-industry support for a wide variety of process and/or communication optimizations since 2015. In this way, we help you to relieve your employees and to achieve your business goals faster and more cost-effectively.
Data and information security is a top priority at SUSI&James. Therefore, we are proud to be TISAX certified in accordance with ISO/IEC 27001.