Increase productivity and customer satisfaction by using our Smart Office as a scalable telephony solution.
Generate measurable added value in the short term by using customized AI applications based on our technology platform.
Communicate automatically with your customers and business partners via any channel.
Increase product and data quality with intelligent voice-based trial solutions.
Use our many years of (automotive) industry expertise to increase your productivity.
Benefit from our extensive project experience in the Retail & Service sector and our Smart Office telephony solution.
Learn how our technology platform can support your use case.
Find the best solutions for your concerns. We work daily with the latest technologies & processes from the fields of Machine Learning, Deep Learning and Natural Language Processing.
Learn how we are driving digitization in key areas of society.
Automate and optimize traditional business processes in your company with the use of digital technologies.
Learn more about SUSI&James GmbH and its mission.
How can we support you? Get in touch with us.
Our cross-industry AI solutions are also used, for example, in medical practices, law firms or public utilities. Our digital employees can be easily integrated into a wide variety of system landscapes. The scalable architecture allows a step-by-step introduction in your company. Within the scope of numerous projects from various industries, SUSI has already been able to optimize many company processes, for example, our digital employees take over and process the entire telephone overflow.
Be informed once a quarter about product developments, relaunches, events and much more!
Head of Business Unit Trade & Service
The digital employees of SUSI&James GmbH, based on artificial intelligence, take over and optimize a wide variety of communication-heavy business processes in companies. With the help of our patented, "hybrid" AI, we have been providing cross-industry support for a wide variety of process and/or communication optimizations since 2015. In this way, we help you to relieve your employees and to achieve your business goals faster and more cost-effectively.
Data and information security is a top priority at SUSI&James. Therefore, we are proud to be TISAX certified in accordance with ISO/IEC 27001.