Wie schnell kann ich mit dem SmartOffice starten?

In vielen Fällen ist das SmartOffice innerhalb weniger Tage einsatzbereit – insbesondere bei Nutzung unserer bewährten Standard-Dialoge.

Brauche ich eine spezielle Telefonanlage oder Software?

Nein. Das SmartOffice wird an Ihre bestehende Infrastruktur angebunden – cloudbasiert, flexibel und ohne technisches Kopfzerbrechen.

Können Termine eintragen oder Informationen weitergeben werden?

Natürlich. In den größeren Paketen ist das SmartOffice direkt mit Ihren Systemen verbunden – und plant gleich mit.

Was kostet das SmartOffice?

Das hängt davon ab, wie viel es für Sie übernehmen soll. Von Standard bis maßgeschneidert ist alles drin – wir beraten Sie gerne transparent und ohne Überraschungen. Die günstigsten Pakete gibt es bereits ab 385€ monatlich. Weiter oben finden Sie einen Auszug aus unserem Paketangebot.

Wie sicher ist das Ganze in Bezug auf Datenschutz?

Wir nehmen Datenschutz sehr ernst – alles läuft DSGVO-konform, auf deutschen Servern, mit höchsten Sicherheitsstandards.

Was ist, wenn sich meine Anforderungen später ändern?

Das SmartOffice ist flexibel – neue Funktionen, Integrationen oder Dialoge lassen sich jederzeit nachrüsten.

this is how customer service is done

Digital employees with powerful Voice AI.

Because good customer service is a matter of heart.

this is how customer service is done

Digital employees with powerful Voice AI.

Because good customer service is a matter of heart.

What is "SmartOffice"?

Technicall compatible and ready for immediate use

Thanks to connection to leading systems

... or your individual System!

The SmartOffice is a web-based platform for intelligent telephone dialogs. Digital employees hold conversations with your callers, record information, answer questions or schedule appointments directly. Without being put on hold. Without excessive demands. You retain an overview - with transcripts, audio recordings and real-time analyses in the dashboard.

These companies put their trust in us

Sounds good?

Then let's find out together what the SmartOffice can do for your company.

This is how it works

Receive calls

The SmartOffice answers - even when everyone else is in an appointment.

Engage in dialog & clarify concerns

Concerns are recorded, appointments arranged and follow-ups initiated.

Dashboard overview

You can see what was discussed - including audio & transcript.

Receive calls

The SmartOffice answers - even when everyone else is in an appointment.

Engage in dialog & clarify concerns

Concerns are recorded, appointments arranged and follow-ups initiated.

Dashboard overview

You can see what was discussed - including audio & transcript.

Listen to it

Our SmartOffice answers a call and helps the caller - quickly, friendly and reliably. The example shows how easy it is to Fahrzeugstatus-Abfrage automatisiert abgewickelt werden kann.

Sounds good?

Then let's find out together what the SmartOffice can do for your company.

Listen to it

Our SmartOffice answers a call and helps the caller - quickly, friendly and reliably. The example shows how easy it is to Fahrzeugstatus-Abfrage automatisiert abgewickelt werden kann.

Sounds good?

Then let's find out together what the SmartOffice can do for your company.

Demo - Autohaus

Testen Sie unser System und buchen Sie beispielsweise einen Reifenwechseltermin.

Folgende Beispielsätze können Sie verwenden:

Demo - 2

Testen Sie unser System und lassen Sie sich zu einem Produkt beraten.

Folgende Beispielsätze können Sie verwenden:

Allround communication solution

Cross-industry process and dialog library available.

Symbiosis

Humans and AI work hand in hand in your company.

Natural Conversation

Fluent dialog in natural language - multilingual.

Highest case completion rate

Maximum relief through seamless integration into your systems.

Best user experience

Use of predictive & generative AI and language context optimization.

Maximum security

Certified standards for data and information security, data protection.

Simple connection

Plug & Play, no IT project, only telephone forwarding required.

Fully customizable

Every word, every workflow, every process can be customized in seconds.

Allround communication solution

Cross-industry process and dialog library available.

Symbiosis

Humans and AI work hand in hand in your company.

Best user experience

Einsatz von Sprachkontextoptimierung, prädiktiver & generativer KI.

Maximum security

Zertifizierte Standards für Datenschutz, Daten- und Informationssicherheit.

Natural Conversation

Fluent dialog in natural language - multilingual.

Highest case completion rate

Maximum relief through seamless integration into your systems.

Simple connection

Plug & Play, no IT project, only telephone forwarding required.

Fully customizable

Every word, every workflow, every process can be customized in seconds.

Call volumes

An excerpt of our offer

€ 385 Monthly

€ 1.850 Monthly

Populär

€ 6.500 Monthly

Customer voices

"SUSI has become an indispensable digital employee at our 13 locations. We were faced with the challenge of not being able to answer all telephone inquiries at peak times. With SUSI, we are able to take care of all contacts with the necessary time and attention. Thanks to SUSI, we no longer lose any calls.

"We are very happy to have SUSI in use with us. It's fascinating to watch SUSI-KI become smarter and better at integrating with our business processes. It understands and processes our clients' concerns so well that we plan to incorporate it into even more areas of our firm in the future."

"Our customers expect the highest standards of service from us. These expectations also include 24/7 availability at reception. If we are not available, SUSI steps in and takes care of the caller's initial questions and concerns. More complex, consultation-intensive issues can be dealt with quickly by the team thanks to the information gathered in advance. It's nice to know that SUSI has our backs."

"At our car dealership Heidenreich, we have decided to be available for our customers around the clock. However, this would not be possible with our team alone. We are glad that our digital employee Anna is actively supporting us with an extended call answering service and is already collecting information in the calls in advance."

daily AI-led calls

0 +

Voice-AIs in use

0 +

Availability

0 %

Faster case handling

0 x

Sounds good?

Then let's find out together what the SmartOffice can do for your company.

Use Cases

Car trade

Permanent Availability

Our AI - which goes by the name of Zoe at the Renault Retail Group - starts in the contact center. Zoe handles the telephone call overflow and takes up the relevant request in dialog with customers.

Learn more about the case

Hotel & Catering

the guest in focus

The hotel's employees are relieved by our AI taking over the telephone calls and can now devote themselves more intensively to the guests in the hotel.

Learn more about the case

Legal representations

Minimize processing times

In law firms, the volume of telephone calls often exceeds the capacity of the secretariat, especially at peak times. Our AI solution, the digital employee SUSI, supports the secretariat by taking over calls and classifying them according to topic. SUSI asks specific queries, answers questions directly and forwards summaries with file numbers to the relevant department or legal representation. In addition, SUSI informs callers about documents to be sent in advance, which reduces callbacks and increases throughput times.

Learn more about the case

Public utilities & public companies

Defy seasonal events

Das Energieversorgungsgeschäft unterliegt starken saisonalen Schwankungen und hohen Kundenaufkommen bei Preiserhöhungen oder Rechnungsänderungen. Unsere KI-Lösung, die Digitale Mitarbeiterin SUSI, entlastet das Servicepersonal durch die Übernahme von Anrufen und die fallabschließende Bearbeitung von Anliegen wie Zählerständen und Rechnungsänderungen. Bei dringenden Problemen wie Gasstörungen leitet SUSI Anrufe direkt zur Störmeldezentrale weiter. So können Mitarbeitende mehr Zeit in die persönliche Betreuung der KundInnen investieren.

Learn more about the case

Any questions? We have the answers.

Here you will find the most frequently asked questions about SmartOffice - short, clear and to the point.

How fast can I start with the SmartOffice?

In many cases the SmartOffice is ready to use within a few days - especially by using our trusted standard dialogues.

Do I need a special telephone system or software?

No. The SmartOffice is connected to your existing infrastructure - cloud-based, flexible and without any technical headaches. Do I need a special telephone system or software?

Can appointments be entered or information passed on?

Of course. In the larger packages, SmartOffice is directly connected to your systems - and plans right along with them.can appointments be entered or information passed on?

How much does the SmartOffice cost?

That depends on how much you want it to do for you. From standard to customized, everything is possible - we will be happy to advise you transparently and without surprises. The cheapest packages are available from just €385 per month.

Above you will find an excerpt from our package offer.

How secure is it in terms of data protection?

We take data protection very seriously - everything runs in compliance with the GDPR, on German servers, with the highest security standards.

What if my requirements change later?

SmartOffice is flexible - new functions, integrations or dialogs can be added at any time.