Integration as AI chatbot

Our AI Chatbot & Chat FAQ system is a Digital Assistant "light" and can be integrated into any website. With this product we help the visitors of your website to orient themselves and give them concrete answers to typical questions. You can maintain the information and topics yourself. Thus, your Digital Assistant is individually tailored to you and your customers' inquiries.

Our value proposition

Accelerated
Processes

Higher quality and standardization

Reduced
Communication-
expense

Permanent
Availability

Reduces repeat errors

Simply
Integrable

Better
Document management

Cost-saving

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AI Chatbot - Use Case

Chat FAQ system

Together with TotalEnergies, we developed the learning, digital employee "Elodie", who offers a special customer service. She answers questions about products and services via chat, serves as a navigation aid on the website, and accepts feedback from our customers. Elodie is constantly learning and is available around the clock.

Your contact persons

Kathrin Fröhlich

Sales Manager

+49 171 12 54 668

kathrin.froehlich@susiandjames.com

kathrin.froehlich@ susiandjames.com

Arrange meeting

Dr. Alexander Fischer

Director Commerce & Service

+49 173 79 68 701

alex.fischer@susiandjames.com

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