March 25, 2024 - Page 2 of 2

Optimizing the search function

Posted on March 25, 2024 by medina

Online Store

For our client in the pharmaceutical industry, we have improved and expanded the medication search function in their online store. Thanks to the new AI-powered search function, customers can now not only search for or autocomplete product names, but also freely combine various search criteria, such as manufacturer, dosage form, ingredients, symptoms, or even drug interactions.

By utilizing state-of-the-art techniques and search optimization on GPU-based server architectures, the average response time for search queries has been reduced to less than 0.1 seconds, even though the search covers a product catalog with more than 750,000 items and the AI also corrects any inaccuracies in user input. This enables users to find the right product in no time, giving our client a clear competitive advantage over its market competitors.

The technology is highly scalable, adaptable to any search, and could even successfully add value in a very short time, even with a significantly larger volume of data.

Revolutionizing single-unit manufacturing

Posted on March 25, 2024 by medina

Process Control & Optimization

Our client offers premium products tailored to the buyer’s specific needs, which are largely manufactured manually in a complex, single-station production process. However, there was a lack of transparency regarding the production status and the resulting estimated delivery dates for individual products. As a first step, all production steps were digitally recorded so that a production dashboard can display the completion status of each product in real time.

A completion date is projected for each product, taking into account employee absences, material availability, and other influencing factors. Using the available data, our AI-based system generates an automated and optimized production and capacity utilization plan.

As a result, resources can be deployed quickly and efficiently with significantly less planning effort, while reducing the overall production lead time. This has a significantly positive impact on the value creation process and enhances employee and customer satisfaction.

Chat FAQ System

Posted on March 25, 2024 by medina

TotalEnergies

Together with TotalEnergies, we have developed the apprenticing, digital employee "Elodie", which offers special customer service. It answers questions about products and services via chat, serves as a navigation aid on the website and accepts feedback from our customers. Elodie is constantly learning and is available around the clock.