Mitarbeitende entlasten
Unsere Digitale Mitarbeiterin SUSI übernimmt in der Arztpraxis von Dr. Eckermann und Bauer die Telefonanrufe. Dabei werden die Anliegen der Betroffenen erfasst und für die Mitarbeitenden aufbereitet.
Marktbeobachtung für Feldausfälle & Rückrufe
More and more companies are recognizing the importance of international market data for strategic decisions. However, this data is often collected in an unsystematic and irregular manner, which limits its usability. Our Warranty Claim Service collects globally accessible data and processes it intelligently. Employees receive a complete, comparable data collection with history, which is analyzed by our AI. This significantly reduces the amount of work involved and increases data quality, leading to significant competitive advantages.
Common Parts Management
International automotive manufacturers have numerous production sites, which are often supplied by the same suppliers. Our AI-based solution continuously monitors production processes and analyzes quality defects in real time. If problems arise, it immediately informs all affected sites in their respective languages and suggests containment measures. This prevents the use of defective parts, improves quality, and reduces costs. Cross-site evaluations also create transparency and facilitate recourse claims.
Digital Twin
Our Digital Twin digitally maps manufacturing and complex process chains and can be created intuitively without prior knowledge. It links the properties, dependencies, and materials of the individual steps. As a cloud-based collaboration tool, the Digital Twin provides both the “big picture” and detailed views, creates transparency, and enables real-time simulations, live dashboards, and predictive quality alerts. Modern algorithms and AI models help to perform root cause analyses and optimize production processes. By digitally marking suspicious parts, the Digital Twin improves quality control and identifies affected components in the event of errors.
Supply Chain Disruption
Traditional spare parts supply often poses challenges such as high costs, long lead times, and complex logistical processes. Our system for managing rapid manufacturing portfolios revolutionizes this process. It enables the production of parts in the required quantity and quality, ideally locally and close to where they are needed. Customers can now order components flexibly on an individual basis without having to keep large quantities in stock. With transparent costs and simple order processing in the system, there is no need for repackaging and lengthy storage processes. This significantly shortens the delivery time and reduces overall costs compared to conventional spare parts supply.
Digital Warehouse
SUSI&James hat hierfür mit einem fertigenden und 3D-Druck-erfahrenen Konzern eine Lösung entwickelt: Die Digitale Mitarbeiterin SUSI bewertet Teile auf ihre technische Machbarkeit und die wirtschaftliche Sinnhaftigkeit für die Umstellung auf additive Fertigung.