Warranty Claim Service
In addition to complying with existing product monitoring requirements, an increasing number of companies are recognizing that data from international market monitoring is essential and provides valuable guidance for business decisions. Product strategy, technical development, and sales, in particular, benefit from this. Typically, this information is gathered within companies at irregular intervals by employees “on the side.”
Individual departments collect the information they need independently, using their own systems and focusing on their own priorities. As a result, although this wealth of data is compiled at great expense, it cannot be utilized because the information is either duplicated, missing, or simply not comparable. With its Warranty Claim Service, SUSI&James offers a portal where this data is collected from globally accessible sources and intelligently processed by our AI.
This provides a company’s employees with a comprehensive collection of comparable historical data. Equipped with search and analysis capabilities, our AI significantly reduces the workload for employees while delivering unprecedented data quality, thereby giving our clients a competitive edge.