3D printing
Manufacturing companies often face the challenge of having to continue supplying spare parts for discontinued models in the after-sales market. After a few years, these parts are often no longer available in stock, and conventional manufacturing methods result in long lead times. Furthermore, conventional manufacturing is usually only practical for large batch sizes, which, on the one hand, contradicts actual demand and, on the other hand, generates significant costs for repackaging and storing the now surplus spare parts.
Shipping replacement parts to repair shops is also usually expensive and time-consuming. As an alternative, companies can commission local 3D printing service providers to manufacture the parts, thereby providing replacement parts cost-effectively, quickly, and right where they’re needed. However, companies often lack the necessary technical expertise in 3D printing (additive manufacturing) itself. Which parts can be printed using additive manufacturing in a way that meets specifications? How should the print be configured to achieve the best possible result? When does 3D printing make economic sense?
To address this, SUSI&James has developed a solution in collaboration with a manufacturing group experienced in 3D printing: The digital assistant SUSI evaluates parts for their technical feasibility and the economic viability of switching to additive manufacturing. The solution also allows users to request additional services, such as part customization, texturing, or the digitization and conversion of technical drawings into 3D models.
As a result, third-party companies can now benefit from our client’s expertise and network of qualified 3D printing service providers and focus on their core after-sales business.