Available 24/7 for patients

Automate appointment scheduling and data retrieval – so you can focus on what's important

Care for patients on site and on the phone.  Without stress .

In the hectic everyday life of a practice, administrative tasks such as scheduling appointments or data retrieval take up a lot of space. Staff overload and missed calls jeopardize both patient care and employee satisfaction. The SmartOffice supports your practice processes with AI-based digital employees.

SCHEDULE A MEETING

SMART OFFICE

AI Integration
Symbiosis
Humans and AI work hand in hand in your company.
Patient Care
Best Patient Experience
State-of-the-art technologies create a unique AI interaction.
Setup
Simple connection
Plug & Play, only forwarding to the SmartOffice necessary.
Communication
Natural Conversation
Fluent dialogue for callers in natural language.
Processing
Complete processing
System connection enables final processing of requests.
Customization
Fully customizable
Every word, every workflow, every process can be customized in a few clicks.
Security
Maximum security
Certified standards for data and information security, data protection.
Solution
Allround communication solution
Cross-industry process and dialog library available.

“SUSI is the Digital Associate we can rely on! We receive hundreds of calls a day and especially during these extraordinary times, SUSI's support is pure gold. She offers us considerable added value. Our staff is relieved and our practice is always available for our callers. It gives us a great feeling.”

Dr. Eckermann & Bauer
Surgical-orthopaedic group practice

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Daily AI-led calls

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Voice AIs in use

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Availability

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Faster case handling

Sounds good?

Then let's find out together what the SmartOffice can do for your company.

AI-POWERED COMMUNICATION

Experience the efficiency of a digital employee in your practice

In only 4 steps to your digital employee - this is how:

Kick-off

During an initial introductory meeting, we will discuss the requirements that your personal digital assistant should have, basic questions and the concerns that most callers have. We will also introduce you to SmartOffice in general so that you can gain an insight into our application.

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Customizing

Our developers implement the requirements agreed in the kick-off meeting, personalize the SmartOffice and feed it with knowledge about your subject area.

Go-Live

We will introduce you to your SmartOffice, take you on a short tour of all the functions and provide you with the access data. Our team of experts is always on hand to advise you and will be happy to help you create your dialog. Our experts will then connect SmartOffice to your infrastructure and the go-live can begin.

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Feedback

We are also available to advise you at any time after the go-live. Do you need new subject areas? Is your current call volume not sufficient? Are your customers having difficulties accepting the AI-based telephony solution? Our team will continue to take care of all your concerns.

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