AI
in Production

Advancing digitalization is currently changing not only all of our everyday lives, but the entire industry, including production, for example. The use of machines and products that are intelligently networked with each other will become the new standard in production and manufacturing processes. All areas – from development and production to sales and delivery – are combined in this networked system. In some industries, "smart factory" and "digital warehouse" with fully automated production are already a reality. With the help of our technology, we are already supporting well-known companies in their digitization process on the way to true Industry 4.0.

Our value proposition

Accelerated processes

Reduced communication effort

Reduces repeatability

Better document management

Higher quality and standardization

Constant availability

Easy to integrate

Cost-saving

Use cases of our AI in production

AI-optimized capacity planning for manual manufacturing

Manufacturing: Real-time Transparency and AI-Powered Production Planning. SUSI&James has revolutionized high-quality manual manufacturing by replacing guesswork with AI-powered precision. For companies producing high-quality, custom-made products in complex, single-station environments, a lack of transparency often leads to uncertain delivery dates and inefficient resource utilization. By digitally mapping each production step, SUSI&James provides a real-time dashboard for completion status and uses AI to predict delivery dates based on live variables such as material availability and staff presence. This automation optimizes capacity planning, reduces lead times, and significantly increases both employee and customer satisfaction.

Learn more

AI-supported transformation of spare parts supply (from inventory to demand-driven provision)

Aftersales & Manufacturing: On-Demand Spare Parts via AI-Driven Rapid Manufacturing Susi & James is transforming the traditional "Batch & Queue" spare parts model into a high-efficiency, single-piece process. By integrating AI to manage Rapid Manufacturing Portfolios, companies no longer need to rely on expensive small-series production or high storage costs for discontinued items. Our digital employee, SUSI, automatically evaluates parts for technical feasibility and economic viability, allowing for "one-click" ordering of single components exactly when and where they are needed. This eliminates complex logistics and ensures customers stay mobile without waiting weeks for legacy parts.

Learn more

Intuitive process modeling & predictive production control

Production: Real-time transparency with the digital twin. Susi & James has revolutionized manufacturing monitoring by creating an intuitive digital twin that serves as a "living pulse" of complex production chains. By modeling entire process steps in just minutes, the system provides global teams with a cloud-based collaboration tool that bridges the gap between high-level operations and detailed machine data. From predictive quality alerts to AI-powered root cause analysis, the digital twin ensures that every component is tracked and every process is optimized, transforming raw production data into a powerful engine for continuous improvement and error prevention.

Learn more