Voice AI
Portfolio & Industries

Portfolio

Integration as AI chatbot

Communicate automatically with your customers and business partners via any channel.

Processdigitization & -automation

Generate measurable added value in the short term through the use of customized AI applications.

Enterprise Knowledge Management

Increase the efficiency of your company with intelligent knowledge management.

Industries

Automotive & Industry

Increase your productivity with our many years of (automotive) industry expertise.

Commerce & Service

Benefit from our extensive project experience in the area of commerce & service.

Other

Our solutions are already being used in various industries.

About us

Our company

Learn more about the Vision and Mission of SUSI&James.

Our contact persons

Our contact persons will be happy to help you with your request.

Our team

Insights into the life and work of our team.

Press

Here you will find all press releases from SUSI&James.

Contact

Please contact us for your request.

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Innovation & Research in Industry

If you want to be innovative, you have to do research. If you also want to make a contribution to society as a whole, you should do so with suitable collaborations from industry and research. We are always on the lookout for cooperation members with good know-how and networks in order to jointly drive forward the digitization of Germany.

KI-Lösungen
 
As an innovation-driven company, SUSI&James aims to operate at the highest technological level. In order to achieve this, it is especially important to be close to scientific and industrial research. For this reason SUSI&James has decided to participate in research projects.
 
Available research programs are continuously evaluated with regard to their fit with SUSI&James. With the help of industry partnerships, consortial research ventures, and scientific dialog with research institutions, the overarching goal is to continuously improve the user experience when dealing with artificial intelligence and thus also with the company's own products.
 
The information gained from research and funding programs helps to increase the quantity and quality of available AI-based solutions for our customers.

H2SkaProMo

The H2SkaProMo research project aims to lay the foundation for the necessary flexible and scalable production of fuel cell stacks. The production of fuel cell stacks is to be mapped economically with industry-oriented and scalable production systems. By integrating a wide variety of data sources, SUSI&James is creating a digital twin for monitoring and optimizing the complex production process.

KARLI research project

In the research project KARLI, SUSI&James is dedicated to the exciting topics of "interactions in the vehicle of the future" and "autonomous driving". With the help of AI and voice interfaces, data concerning the driving situation and condition of the driver is collected and processed. Based on this intelligent collection of feedback, digital voice assistance supports level-compliant driving behavior and enables a safer and more pleasant ride.

KI in der Entwicklung Automotive

Innovation

Innovative technologies such as Generative AI and Deep Learning have shown the potential to change the way we work and view our world in recent years. We are committed to integrating these technologies into our product landscape to provide the best possible user experience for our customers. The use of these technologies requires continuous evaluation and monitoring to ensure they meet requirements and expectations. For this reason, we carefully assess the extent to which we can meaningfully leverage this potential into a risk-free and intuitive application.

Our value proposition

Accelerated
Processes
Higher quality and standardization
Reduced
Communication-
expense
Permanent
Availability
Reduces repeat errors
Simply
Integrable
Better
Document management
Cost-saving

SUSI&James Newsletter

Be informed once a quarter about product developments, relaunches, events and much more!

current projects

H2SkaProMo

The goal of the project is to develop scalable cyber-physical production systems for the assembly of fuel cell stacks.
More information

KARLI

The focus of the KARLI project is the development of an adaptive, responsive and level-conform interaction in the vehicle of the future.
More information

Patent application

The procedure ensures the SUSI&James hybrid voice assistance
If, for example, an AI is unable to answer a user's question, it can be supported by a human in the background and in a way that is not visible to the user. In this way, the intelligence of the AI and that of the human merge, and the user experiences the best possible interaction with an artificial intelligence, completely free of media disruptions.
 
This process leads to a continuous improvement of AI and relieves the human colleagues, who can use the resulting free space for value-adding activities and relevant communication, which cannot be replaced by AI.
Interest in hybrid voice control

Your contact persons

Dr. Alexander Fischer

Head of Business Unit Trade & Service

+49 173 79 68 701

alex.fischer@susiandjames.com

Julian Gerhard

Chief Technology Officer

+49 152 34 63 70 86

julian.gerhard@susiandjames.com

Contact

The digital employees of SUSI&James GmbH, based on artificial intelligence, take over and optimize a wide variety of communication-heavy business processes in companies. With the help of our patented, "hybrid" AI, we have been providing cross-industry support for a wide variety of process and/or communication optimizations since 2015. In this way, we help you to relieve your employees and to achieve your business goals faster and more cost-effectively.

Data and information security is a top priority at SUSI&James. Therefore, we are proud to be TISAX certified in accordance with ISO/IEC 27001.

TISAX White No Background

Copyright 2024 © Susi & James GmbH

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